Sign on as a new user

Register with the system so you can perform searches.

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Example

New user form

Description

You need only enter a few details to sign on as a new user and you only need to do this once (successfully). The form includes explanations and an example of how to complete is shown below.

Why do we need these details? Here are the reasons for each of the boxes:

Your name
If we need to write to you, we like to be able to address you in the way that you prefer.
e-mail address
Your email address is used to send you a confirmation of your registration and will be used if we feel we need to contact you, such as a voucher expiring shortly and some credit remains. If you don't have an email address, either enter 'none' or consider obtaining a free webmail account with Hotmail, Yahoo! or a similar service.
Country
We need to know which country you live in so that we can be sure we are paying the correct amount of tax. The statistics also help us target any advertising we do more effectively.
User name
You need to select a user name that is different to anyone else's and this is why we recommend you use your email address. A red message will appear to warn you if you choose the same user name as someone else or one you have used before. With over a hundred thousand users you can be sure than simple user names have already been used.
Password
Your password protects your account from use by others, especially after you have purchased a 'voucher' to look at detailed records. We ask you to enter the password twice to make sure you enter it as you intend because the password is kept in a coded form that we cannot decode.
Password hint
The password hint is a phrase that will be sent to you if you have forgotten your password. The system will make sure that your password is not included in the password hint, or your email address or user name.

Notes

  • You do not need to use capital letters. Capital letters are recorded but are not used for comparing entries.
  • Do not use spaces in passwords and user names. It is very easy to enter more than one space by mistake.
  • The two passwords will need to be entered again if a red message appears and the form is not accepted.
  • There is a lot of advice online about choosing good passwords (try Googling for "choosing a password"). Remember that a simple password, such as a child's name, while it may be convenient for a FamilyHistoryOnline account is not suitable for an account where more private information or money is at stake.
  • You can use the "Account Details" page to change your password.
  • If you do not receive a confirmation email within an hour or two it is likely that your email address was entered incorrectly. It would be best to sign-in again (as an existing user) and use the option to check your account details.